Frequently Asked Questions

How can I see my design before printing?
If you’d like, you can receive a free digital proof sent to your email after the order has been placed. Please let us know if you’d like to see a digital proof by putting it in our “notes to our creative team” box. **This may increase your print time while waiting on approval, keep an eye on our email to hear from us!

How long does printing take?
We generally say 3-5 days for printing, often time’s it is on the shorter end of that but we have no guarantees.
 
What is “upload your own design”?
The upload your own design options are for if you created/purchased a file (preferably PDF) and just need it printed. They will be printed just as you sent it at the size of the product you ordered (8.5”x11”, 5”x7”, etc). Often times for flyers and cards, these are available on regular white paper or thicker card stock.
 
What are the shipping options & timelines?
For regular shipping, it is 2-4 day USPS shipping, expedited shipping is 1-2 day USPS shipping depending on what is available.

We also offer local pickup at your convenience; once your order is ready you will receive an email notification and your order will be in our foyer at 1471 Rt. 15, Avon, NY 14414 available for you to stop by and pickup.
 
I'm looking for something not on PrintingByPennyLane.com
Great! We are a full service creative and printing team ready for whatever project and idea you have. Reach out to our Print Manager, Gina Doran at ginad@pennylaneprinting.com to get started!